Windows Troubleshooting

Sometimes when we try to save a graphics file in Internet Explorer, we only can save the file only as a .bmp file even if the file is in another format (such as .gif or .jpeg) and it will also appear as Untitled.

This can be caused by various conditions:

1. A full or "corrupted" Temporary Internet cache
2. We have the setting Do not save encrypted pages to disk selected in Tools > Options, Advanced tab and are loading the page on which the graphics are via a secure connection (https).

Depending on what the specific cause for your problem, Follow this methods to fix the probrem:

1. Delete your browsers Temporary Internet files by selecting Tools > Options, select the General tab, and then click the Delete Files button.

2. Change the setting Do not save encrypted pages to disk by clearing the check box by going to Tools > Options, Advanced tab on Internet Explorer's menu.

If we want to see the entries are correct on our computer:

1. Start the Registry Editor
2. Go to HKEY_CLASSES_ROOT\.gif
3. The Content Type (listed in the right pane) should heve the value image/gif
4. Go to HKEY_CLASSES_ROOT\.jpeg
5. The Content Type (listed in the right pane) should have the value image/jpeg
6. Go to HKEY_CLASSES_ROOT\.jpg
7. The Content Type (listed in the right pane) should have the value image/jpeg